OPERATIONS MANAGER - job posted 3/29/22

The Operations Manager position provides oversight for the church, office, building and mission partner operations of Woodfords Church. The Operations Manager works closely with clergy, staff, council, mission partners, church members and the public to ensure the smooth functioning of operations for the spiritual, administrative, and financial components of the church.  This position requires sound operations and administrative practices, a sense of responsibility and accountability for the well-being of the church, flexibility and the ability to carry out a wide variety of work tasks, and good judgment in dealing with all stakeholders. 

Work is normally carried out in accordance with only general direction, and most tasks require independent initiative.


Reporting Relationships

Reports to the Head of Staff – typically the Pastor or Senior Pastor. When collaborating with church committees and members on various projects, the Operations Manager will develop working relationships with and take instruction from lay leaders, volunteers, and other stakeholders. 


Duties and Functions

Operations Responsibilities

  • Assists clergy in the proofing, formatting, printing, and stuffing of bulletins and other materials for church services and programs run by clergy.

  • Provides logistical assistance for clergy and church members for programs and events including weddings and funerals.

  • Maintains the church registry/database and church calendar. Carries out membership-related procedures and correspondence (e.g., letters of transfer, new member forms, etc.).

  • Prepares reports at the direction of the Council and the Head of Staff, including the annual report, and ME Conference annual report.

  • Facilitates Advent and Easter workflow.

  • Serves as the first point of contact for the church. Schedules staffing of church office hours, including arranging coverage as needed, and responds to all inquiries, questions and concerns that come into the office through email, phone and personal visits.

  • Manages office equipment, vendors, and support.

  • Works closely with the Bookkeeper and the Building Manager, and as appropriate, coordinates their responsibilities. Upon request, the Operations Manager provides feedback to the Head of Staff regarding the day-to-day work of the Bookkeeper and Building Manager.


Finance Responsibilities

  • Supports and assists the treasurer in the creation of the annual church budget

  • Creates and manages the office budget

  • Receives and processes all invoices using the existing chart of accounts

  • Coordinates financial procedures with Bookkeeper and Treasurer

  • Creates and distributes weekly reports for Bookkeeper and Treasurer

  • Sets up payment forms on – and creates financial transaction reports from – the church website, social media platforms, and digital payment platform

  • Makes bank deposits

  • Writes and/or signs checks as needed


Mission Partner, Events & Building Responsibilities

  • Sets policies and procedures for building rental in collaboration with the Council

  • Manages communication with Mission Partners

  • Creates and revises contracts, addenda, and other agreements

  • Books space for mission partners and one-time rentals

  • Serves as primary liaison and event manager for external renters and internal groups that use space in the church

  • Markets Woodfords space to potential renters/mission partners

  • Participates on Security Team

  • Collaborates with Building Manager on building-related/security projects


Marketing and Communications Responsibilities

  • Creates marketing materials for church services, programs and events, including banners, signs, ads and posters

  • Creates and updates website and posts regularly to social media platforms

  • Creates and distributes regular (and special) church mailings and correspondence, including weekly announcements and monthly newsletters


Staff & Human Resources Responsibilities

  • Oversees sexton, events management assistants, nursery supervisor (when applicable), and other contract/hourly employees, at Head of Staff’s discretion.

  • Manages new employee orientation/set up and departing employee procedures. Administers staff participation in the church’s employee benefits programs (e.g., enroll new employees, send administrative paperwork to appropriate benefits providers, etc.). Coordinates the necessary paperwork with the Bookkeeper to make additions or revisions to staff salary and benefits.

  • Supports Head of Staff with staff meetings, which may include preparing agenda and taking and disseminating notes.


Other duties as needed by the church or as assigned by the Head of Staff or the Church Council.  This job description is subject to change given the evolving needs of the church.  It is not a contract for employment and is subject to revision without notice by the Personnel Committee.


 Knowledge, Skills and Aptitudes

  • Establishing and maintaining effective interpersonal relationships at all organizational levels with Council of Ministries, Deacons, members and friends of the church, mission partners and vendors, while maintaining confidentiality when needed.

  • Dealing tactfully and courteously with the general public and others seeking information about Woodfords Congregational Church functions and activities.

  • Very strong computer skills including knowledge of hardware and software applications including Microsoft Office product and Publisher and database management.

  • Solid understanding of financial statements.

  • Attention to detail and accuracy.

  • Communicate effectively, both orally and in writing.

  • Work independently and organize and prioritize assignments.

  • Principles and practices of record keeping, records retention, records management, and file maintenance.



Any equivalent combination of education and experience that provides the applicant with the knowledge, skills and abilities required to perform the job – typically an associate degree or higher and five years of progressively responsible office experience.


Working Conditions:

Duties are performed primarily in an office environment, using standard office equipment and personal computer. The noise level in the work environment is usually moderately quiet.  Typical office hours with occasional evening or weekend hours based on church needs.


Physical Requirements:

This position may require reaching, standing, walking, pushing, grasping, finger dexterity, hearing, seeing and repetitive motions.  Exerting up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.


FSLA Status:                Salaried position. Competitive compensation based upon                                                    experience.

Hours:                          Full-time

Salary Range:              $47,000-52,000

Benefits Include:        Health and dental insurance, FICA and a 9% contribution to a

                                      deferred compensation program, paid vacation and sick leave.


To apply:                     Email your details to: personnel@woodfordschurch.org